We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@ctrl.xyz.
When you visit our website and more generally use any of our services including our Ctrl Wallet extension, mobile applications, or any other Ctrl services, we appreciate that you are trusting us with your personal information.
01 WHAT INFORMATION DO WE COLLECT?
Information we will never collect: We will never ask you to share your private key(s) or wallet seed phrase. Never trust anyone or any site that asks you to provide or share your private key(s) or wallet seed phrase.
In Short: We collect personal information that you provide to us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use.
We may collect limited data from public databases, marketing partners, and other outside sources. We may also use cookies, local storage, analytics packages and similar technologies to optimise and improve user experience.
02 HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected for a variety of business purposes, including to optimise and improve user experience, for safety, security and compliance, to send marketing communications and to deliver targeted advertising.
03 WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.
04 DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information. Users may exercise choices regarding the use of cookies from Google Analytics by using the Google Analytics Opt-out Browser Add-on.
05 HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. No purpose in this notice will require us keeping your personal information for longer than 6 months.
Please note that cryptocurrency blockchain wallets, including those created by Ctrl Wallet or any of our Services, cannot be deleted from the blockchain due to the technological specifics of blockchain networks and distributed ledgers.
06 HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures. No electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
07 DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
08 WHAT ARE YOUR PRIVACY RIGHTS?
In some regions, such as the European Economic Area and United Kingdom, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
09 CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track feature or setting. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised.
10 DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
11 DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. This privacy notice was most recently updated on 2 December 2024.
12 HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at info@ctrl.xyz or by post to: Ctrl Ltd, Trinity Chambers PO Box 4301, Road Town, Tortola, British Virgin Islands.
13 HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.